Neysaworld.com only accepts Refund / Return / Replacement claim made within the first 48 hours after delivery. The Refund is applicable for Transit Damage or Defective or Wrong or Missing Product only.
DON’T LIKE / NOT NEEDED ANYMORE / SIZE IS TOO BIG or SMALL – this complaint/argument will not be taken or entertained. Buyer can not request for any return, replacements or refund if she/he doesn’t like the product. We accept any such claim only and only in case of Damage or Wrong or Missing product received to buyer.
Ordered By Mistake / Ordered Similar items - this complaint/argument will not be taken or entertained. Buyer must check her/his cart carefully before placing order only.
Every details such as Size, weight etc. is mentioned on product pages clearly. Please go through the details carefully before buying products.
For Proof of Transit Damage, Customer is Advised to Take a Video of Unboxing. We will consider this as proof and helps us further Claim Insurance from the Courier Company. Without an Unboxing Video proof we do not consider the Return / Refund.
This is required to prove authenticity of buyer’s claim and will be helpful to us to verify the claim details. No request of Replacement, Refund or Return will be entertained if buyer can not produce unboxing video to support his claim.
Proper Unboxing Video –
must show label on the package pasted by NeysaWorld.com
must be without any pauses or cut
must show the damage properly
If the Buyer refuses the package at the door without any unboxing video, and then claims a Refund; NeysaWorld will refund the amount after deducting the Forward and Return Transit cost.
If the Buyer submits wrong information during the purchase i.e. Wrong Address / Wrong Pincode / Wrong Contact number and due to which the product gets returned to our facility, the Buyer will be refunded the amount after deducting the Forward and Return Transit Cost.
After going through Unboxing Video sent by you carefully, we will contact you to initiate refund.
Returns, Refunds and Replacements Procedure
It is totally on the discretion of Neysaworld to Refund or Replace or Return for the Damaged or wrong product.
In most cases we only Refund the amount instead of replacement or return.
Refund will be equivalent to the price of that particular item paid by you at the time of purchase (after discount etc.)
For example – If you have purchased 10 items for Rs 599 in our combo offer. This means that you have paid Rs 59.9 (599/10) for each item. If 1 out of these 10 items you received is defective or wrong, you will be refunded Rs 59.9 Or 2 out of these 10 items you received are defective or wrong; you will be refunded Rs 119.8 (59.9+59.9) .
You will have the option to get the refund in your Bank Account / UPI ID or NeysaWorld website wallet or Coupon code.
We know how much you love our jewellery so we have created a small guide as to how you can make your jewellery last a long time.
Fashion jewelry tarnishes when exposed to moisture, oils, salts and acids. Keep your jewellery tarnish free by keeping it dry.
Don’t Wash Dishes or do Laundry With Your Jewelry on.
Don’t Wear Jewelry In Pool or at the Spa.
Don’t Put on Lotion or Perfume with your Jewelry on.
Dry your hands before handling, or putting on, any piece of fashion jewelry from your collection.
Remove your jewelry before showering, swimming or exercising.
Thoroughly wipe each piece of jewelry with a soft, clean cloth as soon as you remove it.
The goal is to remove any oil, salt or acid contaminants and to dry the piece.
Wear it last, and take it off first.
Put Your Jewelry on After You Put Your Clothes on and Before Your Take Your Clothes Off. An accidental pull on the chain can break your favourite necklace.
Put Jewelry On After Applying Hairspray and Makeup. This goes back to keeping your jewelry dry. Perfumes, hairspray, lotion and makeup usually contains harsh chemicals that can damage your beautiful jewelry.
Store your fashion jewellery in a soft dry place to avoid damage due to moisture in the air.
Store your jewelry in a jewelry box or other secure container.
You can also store your jewelry in a silk or velvet pouch and put each pouch in a decorative shoe box.
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